{"id":532,"date":"2024-04-15T12:43:07","date_gmt":"2024-04-15T17:43:07","guid":{"rendered":"https:\/\/www.sutelcom.com\/?post_type=product&p=532"},"modified":"2024-04-15T12:43:08","modified_gmt":"2024-04-15T17:43:08","slug":"contract-support-maintenance-x-year-max-10-computers-or-users","status":"publish","type":"product","link":"https:\/\/www.sutelcom.com\/product\/contract-support-maintenance-x-year-max-10-computers-or-users\/","title":{"rendered":"Contract Support Maintenance x year Max 10 computers or Users"},"content":{"rendered":"

 <\/p>\n

**Monthly Technical Support Contract**<\/p>\n

**1. Services Provided**
\nThis contract covers the following monthly technical support services:
\n– Regular system diagnostics and performance optimization
\n– Virus and malware scanning and removal
\n– Software updates and patch management
\n– Hardware inspection and minor repairs
\n– Helpdesk support accessible via phone, email, and chat
\n– Emergency response for critical issues<\/p>\n

**2. Service Hours**
\nTechnical support will be available from 7:00 AM to 23:00 on business days. Emergency support for critical issues will be provided 8\/7 ( 8 hours x anydays).<\/p>\n

**3. Fees**
\nThe monthly fee for the services provided under this agreement is [Amount coording with Quatity of Computers] payable on the first business day of each month. This fee is inclusive of all labor; however, costs for parts or special software required for repairs will be charged separately.<\/p>\n

**4. Performance Standards**
\nSUTELCOM commits to responding to all service calls within\u00a0 4 hours during regular business hours and within 2 hours for emergencies. All services will be carried out by certified professionals to ensure high-quality standards.<\/p>\n

**5. Confidentiality**
\n[Your Company Name] agrees to keep all client data confidential and secure from unauthorized access, use, or disclosure.<\/p>\n

**6. Termination**
\nThis contract can be terminated by either party with a [1 year] notice. Early termination may incur a fee equivalent to the cost of one month’s service.<\/p>\n

**7. Signature**
\nBoth parties agree to the terms outlined above and enter into this contract on the effective date mentioned at the beginning of this document.<\/p>\n

**Client Signature:____________________ Date:__________**<\/p>\n

**Contractor Signature:_________________ Date:__________**<\/p>\n","protected":false},"excerpt":{"rendered":"

    \n
  1. #ITSupport<\/code><\/li>\n
  2. #TechSupport<\/code><\/li>\n
  3. #ComputerRepair<\/code><\/li>\n
  4. #NetworkSolutions<\/code><\/li>\n
  5. #DataRecovery<\/code><\/li>\n
  6. #CyberSecurity<\/code><\/li>\n
  7. #ManagedITServices<\/code><\/li>\n
  8. #CloudServices<\/code><\/li>\n
  9. #ITConsulting<\/code><\/li>\n
  10. #TechnologySolutions<\/code><\/li>\n
  11. #BusinessIT<\/code><\/li>\n
  12. #RemoteSupport<\/code><\/li>\n
  13. #SystemMaintenance<\/code><\/li>\n
  14. #ITOutsourcing<\/code><\/li>\n
  15. #ITManagement<\/code><\/li>\n
  16. #OfficeIT<\/code><\/li>\n
  17. #ITHelpDesk<\/code><\/li>\n
  18. #ITServiceProvider<\/code><\/li>\n
  19. #DigitalTransformation<\/code><\/li>\n
  20. #EnterpriseIT<\/code><\/li>\n<\/ol>\n","protected":false},"featured_media":533,"comment_status":"open","ping_status":"closed","template":"","meta":[],"product_cat":[15],"product_tag":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.sutelcom.com\/wp-json\/wp\/v2\/product\/532"}],"collection":[{"href":"https:\/\/www.sutelcom.com\/wp-json\/wp\/v2\/product"}],"about":[{"href":"https:\/\/www.sutelcom.com\/wp-json\/wp\/v2\/types\/product"}],"replies":[{"embeddable":true,"href":"https:\/\/www.sutelcom.com\/wp-json\/wp\/v2\/comments?post=532"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.sutelcom.com\/wp-json\/wp\/v2\/media\/533"}],"wp:attachment":[{"href":"https:\/\/www.sutelcom.com\/wp-json\/wp\/v2\/media?parent=532"}],"wp:term":[{"taxonomy":"product_cat","embeddable":true,"href":"https:\/\/www.sutelcom.com\/wp-json\/wp\/v2\/product_cat?post=532"},{"taxonomy":"product_tag","embeddable":true,"href":"https:\/\/www.sutelcom.com\/wp-json\/wp\/v2\/product_tag?post=532"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}